Report a security problem
If you’ve found a weakness in BenchBase.app (the website, the app or the admin console), please tell us. We take every report seriously and will work with you to fix it.
How to report it
- Email abuse@benchbase.app, in English or French.
- Say what you found, where, and how to make it happen again; screenshots or a short video help.
- Leave out anyone’s personal information, and keep the problem to yourself until it’s fixed.
What we do
- We confirm we’ve received your report within 3 business days.
- We tell you what we’ll do, and keep you informed until it’s fixed.
- Once it’s fixed, we thank you by name if you wish.
When you look for problems
- Use only your own account and your own projects.
- Don’t try to reach other people’s information, slow down or interrupt the service, or send messages through it.
- Stop and tell us as soon as you see someone else’s information.
- We don’t pay rewards for reports.